If you've been issued a government travel charge card, we have tips for you. This article breaks down everything you need to know about the different types of charge cards offered. It provides some savvy tips on how to use (and how not to use) your government charge card so that you remain in control and out of trouble.
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” fantasies about perks and points come alive, it’s best to learn a bit more about how the GTCC program works, what’s expected of you as a cardholder, and how to use the card appropriately and legally.
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Within this article, we explore the basics of the GTCC program at the Department of Defense, the different types of charge cards offered, and ways to obtain a card. Read on for some savvy tips on how to use (and how not to use) your government charge card so that you remain in control and out of trouble.
A GTCC is a commercial credit card offered to DoD personnel (both military and civilian) to pay for costs related to government-specific travel. For military members, this may include Permanent Change of Station moves and temporary duty assignments so that the service member doesn’t have to pay for work-related expenses out of pocket.
Currently, credit cards issued under the GTCC program are from the commercial partner, Citibank. However, the program itself is managed by DoD program coordinators within the Defense Travel Management Office (DTMO), who provide troubleshooting assistance to service members and federal employees. While Citibank issues GTCC credit card statements, DTMO set policy regarding GTCC use. It is the main agency that does so.
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In general, military members will not have access to the GTCC program until it becomes a job requirement. Those who become eligible for holding a GTCC must first complete an online training course and then be invited to apply for the card through Citibank.
Individually Billed Accounts are issued to service members for travel and travel-related expenses. With these types of cards, the service member is responsible for settling the account.
According to the DoD, the Standard card options within this category are typically issued to those with a 660 or higher credit score. They have a credit limit of $7, 500.
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In contrast, the Restricted card option is issued to those with lower credit scores (500-659) and has a lower credit limit of $4, 000. Restricted government charge cards are closely monitored. They are sometimes deactivated during periods when travel has not been approved.
These cards are settled directly by the U.S. government (so the cardholder has fewer personal responsibilities). They have limited use. Unlike Individually Billed Accounts, where the service member is personally liable for card charges, Centrally Billed Accounts assume government liability.
For additional guidance on what constitutes “official travel, ” see page 14 in the GTCC Regulations (2020) and the newly amended Joint Travel Regulations (2021).
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The cardinal rule to follow: the government charge card is not to be treated as a personal card in any way. It should be used only for official travel. (Commuting to work or going on a family vacation do not constitute “official travel”).
Following the travel event such as PCS or TDY, cardholders are expected to submit a “travel claims” report within five days of its conclusion in the Defense Travel System. This should include scanned receipts of individual charges as well as amounts, dates and descriptions. Foreign currency charges must be converted into U.S. dollars.
Additionally, cardholders with Individually Billed Accounts are responsible for ensuring that the government travel card is ultimately paid off. When entering trip report details in the Defense Travel System, cardholders are encouraged to use the split disbursement option to ensure that the service member is reimbursed for all out-of-pocket expenses and per-diem rates while the charges on the government credit card are settled in full.
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Although it isn’t difficult to imagine the multitude of ways that service members can get into hot water for misuse of government travel cards, the most common missteps involve:
In addition to accruing late fees, which begin at 75 days past the due date, cardmembers can have their accounts suspended or terminated for improper use of a GTCC. For more serious offenses, service members may receive formal counseling, an Article 15, or even a court-martial. Therefore, it’s best to be on the safe side and remember the basics for proper GTCC etiquette:
Meaghan Doherty Myers is a freelance writer, specializing in military benefits, personal finance, and defense and security issues. She holds an M.A. in Strategic Studies and International Relations from the Johns Hopkins School of Advanced International Studies (SAIS) and recently graduated from the Russian language program at the Defense Language Institute in Monterey, CA. She is an Army spouse, a former ballet dancer, and a former management consultant who lives with her husband and daughter in Alexandria, VA.
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Editorial Disclosure: Editorial content on The Military Wallet may include opinions. Any opinions are those of the author alone, and not those of an advertiser to the site nor of The Military Wallet.The Pentagon’s top watchdog raised additional concerns Tuesday about the Defense Department’s ability to police its travel card program. Not only is DoD largely unable to detect misuse of the cards on its own, officials responded slowly, inadequately or not at all even after auditors pointed out thousands of specific, glaring examples of misconduct involving casino gambling and adult entertainment.
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The findings came as a followup to a May 2015 report in which the DoD Inspector General said it had found more than 5, 000 transactions totaling more than $1 million at gaming establishments and strip clubs between 2013 and 2014. For the new audit, the IG picked a sample of 30 Defense employees who appeared to have been among the worst offenders, concluding commanders and supervisors hadn’t taken nearly enough action to head off more misuse.
Auditors also highlighted national security implications. Even though travel card misuse and problem gambling are specific questions the government asks when deciding whether employees should be allowed security clearances, only two of the 30 employees identified as having abused the cards were reported to DoD clearance adjudicators, despite department regulations that require commanders to make those notifications “in a timely manner.”
“This resulted in the delay or lack of adjudication for cleared DoD cardholders with possible security concerns, including questionable judgment, unwillingness to follow rules and guidance, financial concerns, or gambling addictions, ” the IG wrote. “Security officials, including investigators and adjudicators, could not determine whether an applicant for a sensitive national security position was providing honest and trustworthy responses because DoD managers and commanders did not report travel card misuse to [the Joint Personnel Adjudication System] (JPAS).”
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In one example, the IG warned commanders in September 2014 that an Army sergeant first class seemed to have used his card at casinos at least 113 times. Even though the soldier received a letter of reprimand in January 2015, the incidents were never reported to JPAS until that August, on the same day the IG asked for an in-person meeting for an update on the case. the sergeant’s security clearance was finally revoked in December 2015.
Other issues appeared to stem from inadequate oversight by agency
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